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frequently asked questions
we've compiled answers to the questions our users ask most frequently about the plugin
How do I install Luma?
Download the installer from here. Run the installer and follow the on-screen instructions. Luma will be installed as a VST/AU/AAX plugin that you can access within your DAW.
How do I install Luma?
Download the installer from here. Run the installer and follow the on-screen instructions. Luma will be installed as a VST/AU/AAX plugin that you can access within your DAW.
How do I install Luma?
Download the installer from here. Run the installer and follow the on-screen instructions. Luma will be installed as a VST/AU/AAX plugin that you can access within your DAW.
Why is there tax added to my purchase?
Tax or VAT may be added depending on your location. Your order will be initially processed according to USD customs, which is to charge tax on top of the displayed price.
Simply enter your billing address and the payment customs of your country/region will then apply. If you are located outside of the US and Canada, you will likely now have tax included in your price.
Why is there tax added to my purchase?
Tax or VAT may be added depending on your location. Your order will be initially processed according to USD customs, which is to charge tax on top of the displayed price.
Simply enter your billing address and the payment customs of your country/region will then apply. If you are located outside of the US and Canada, you will likely now have tax included in your price.
Why is there tax added to my purchase?
Tax or VAT may be added depending on your location. Your order will be initially processed according to USD customs, which is to charge tax on top of the displayed price.
Simply enter your billing address and the payment customs of your country/region will then apply. If you are located outside of the US and Canada, you will likely now have tax included in your price.
Can I use my Luma license on multiple devices?
Yes! One license allows you to activate Luma on up to three devices.
Can I use my Luma license on multiple devices?
Yes! One license allows you to activate Luma on up to three devices.
Can I use my Luma license on multiple devices?
Yes! One license allows you to activate Luma on up to three devices.
How do I save my presets?
Use the save as new option in the plugin menu. You can also create and organise banks for better preset management.
How do I save my presets?
Use the save as new option in the plugin menu. You can also create and organise banks for better preset management.
How do I save my presets?
Use the save as new option in the plugin menu. You can also create and organise banks for better preset management.
Can I export presets to use on another device?
Yes. Individual .lumapreset files can be copied directly from your presets folder to the same location on another machine.
For banks, use the export option in the dropdown menu to generate a .lumabank file. On the new computer, open the same dropdown menu and choose import to load the bank.
Can I export presets to use on another device?
Yes. Individual .lumapreset files can be copied directly from your presets folder to the same location on another machine.
For banks, use the export option in the dropdown menu to generate a .lumabank file. On the new computer, open the same dropdown menu and choose import to load the bank.
Can I export presets to use on another device?
Yes. Individual .lumapreset files can be copied directly from your presets folder to the same location on another machine.
For banks, use the export option in the dropdown menu to generate a .lumabank file. On the new computer, open the same dropdown menu and choose import to load the bank.
Does the plugin require an internet connection to use?
Yes, for installation and activation. Once Luma is activated, you can use it offline
The plugin will need to validate its license online once every 14 days, which happens automatically. If you need to use the plugin for a sustained period in an offline environment, then please use the offline activation option.
Does the plugin require an internet connection to use?
Yes, for installation and activation. Once Luma is activated, you can use it offline
The plugin will need to validate its license online once every 14 days, which happens automatically. If you need to use the plugin for a sustained period in an offline environment, then please use the offline activation option.
Does the plugin require an internet connection to use?
Yes, for installation and activation. Once Luma is activated, you can use it offline
The plugin will need to validate its license online once every 14 days, which happens automatically. If you need to use the plugin for a sustained period in an offline environment, then please use the offline activation option.
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